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90-Day Warranty

Quality Made Products

If a product under this warranty has a defect, let us know within 90 days and we'll make it right.

Eligible Products

All products (excluding perishable items such as food, candy, and drinks) shown on our promo products store,, are covered by this warranty.

Our Policy

If there is a defect in the materials or workmanship of your products, we will offer a refund or replacement at our discretion. This guarantee is valid within 90 days after purchase, so long as the claim is made by the person or business that purchased the original products and a proof of purchase is provided. It does not cover damages that occur as a result of abuse, normal wear and tear, or improper storage. It also does not cover slight imperfections (such as minor color variations between CMYK printed products) or cosmetic damages that do not affect the functionality of the product (such as scratches, creases, or bending). Any damage to or loss of materials contained in one of our products, loss of use, loss of time, or similar expenses are not covered under this warranty. For more information, pleases read the "Returns, Refunds, and Damaged Goods" section of our Terms of Use.

Need to file a claim? Visit our Replacements and Refunds page.