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Case Study: Speedy Artwork Fix and Rush Delivery Delight Customer

Presentation Folder with USB Holder

Company Overview: Based in Southwest Florida, Prima Luce is a condominium community that features studio, one-, two- and three-bedroom homes with a variety of amenities including a pool, spa, library, and yoga studio. Each resident enjoys a view of the Caloosahatchee River, which leads to the Gulf of Mexico.

Problem: Jane Brickley, director of communications and marketing at Prima Luce LLC, needed high-quality presentation folders to share a flash drive, loose brochures, and business cards with international investors.

Story: Brickley conducted a Google search to find a company that could create the very specific type of high-end presentation folder Prima Luce needed, and found Company Folders, Inc.

“We needed a presentation folder with a special pocket that could accommodate a business card-sized flash drive, as well as a pocket to hold loose brochures, slits for a business card, and the ability to use high-quality materials and processes, such as foil stamping and soft-touch coating, as well as full-color printing,” Brickley said.

In consultation with Company Folders Print Project Director Jennifer Grubb, Brickley selected the Right Pocket Flash Drive Presentation Folder printed with four-color process and a Metallic Gold foil stamp on side 1 of 16pt C2S White Semi-Gloss stock, coated with Soft-Touch Lamination. Four-color process printed on side 2, coated with Aqueous Matte. H4 business card slits on the right pocket.

“Our partners and agents love them and are proud to display them in their offices all over the world, and most importantly, the people that we meet all across the world at conferences and seminars love them.”

– Jane Brickley, director of communications and marketing at Prima Luce LLC

Brickley also needed the product in hand within two weeks, making it a rush order.

“We were on a very tight deadline from design to delivery, and Company Folders was exceptionally helpful and absolutely essential in ensuring that we not only got exactly what we needed (and wanted) in a very short time frame. She (Grubb) also went above and beyond to ensure every detail would meet or surpass our expectations for the final product,” Brickley said.

Within one hour of receiving her quote, Brickley was able to place her order. She received her proof 30 minutes later.

Real Estate Presentation Folders for Prima Luce
“We designed our folders in-house,” Brickley said, “and Jenny made sure all of our details translated to the production team perfectly.”

That meant solving a problem with the artwork.

While reviewing the artwork file Brickley submitted, Grubb discovered the resolution was too low to produce the quality Brickley needed.

Grubb suggested reducing the size of the image.

“The image was not quite as close up as originally requested, but with that adjustment, it looked very high quality,” Grubb said.

Brickley agreed.

“The ordering process was fast and easy,” she said, “and the customer service is exceptional.”

Standard production time on this product is typically 10 to 12 days after the proof is approved, but Brickley received her product in nine days.

“I would absolutely recommend Company Folders to others because they offer a quality product and excellent customer service,” she said.

The finished product made the impression Brickley and Prima Luce were striving for.

“Everyone on our team loves our presentation folders!” Brickley said. “Our partners and agents love them and are proud to display them in their offices all over the world, and most importantly, the people that we meet all across the world at conferences and seminars love them.”

Product: Right Pocket Flash Drive Presentation Folder printed with four-color process and a Metallic Gold foil stamp on side 1 of 16pt C2S White Semi-Gloss stock, coated with Soft-Touch Lamination. Four-color process printed on side 2, coated with Aqueous Matte. H4 business card slits on the right pocket.

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CF Staff
Author: CF Staff

We believe that knowledge is power, especially when it comes to ensuring your business looks its best. Our graphic artists, copywriters and print specialists aim to share their knowledge and give you the edge you need to create truly memorable marketing materials. Quality isn't just an act–it's a culture. Connect with us on Twitter and Facebook for more awesome info.

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